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Terms and Conditions

Detailed Description of Good and / or Services

Bruonline is a business in the e-commerce industry that markets a wide variety of consumer products.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 3 days and delivery confirmed by way of booking ID.

Return and Refunds Policy

The provision of goods and services by Bruonline is subject to availability. In cases of unavailability, Bruonline will refund the client in full within 30 days. Cancellation of orders by the client will attract a 20% administration fee.

Customer Privacy Policy

Bruonline shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).

Payment Options Accepted

Payment may be made via Visa, Master Card, Diners or American Express credit cards or by bank transfer into the Bruonline bank account, the details of which will be provided on request.

Credit Card Acquiring and Security

Credit card transactions will be acquired for Bruonline by
PayFast who are the approved payment gateway for First National Bank of South Africa

Customer Details Separate from Card Details

Customer details will be stored by Bruonline separately from card details which are entered by the client on PayFast’s secure site. For more detail on ShopDirect refer to .

Merchant Outlet Country and Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).


Bruonline takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.

Country of Domicile

This website is governed by the laws of South Africa and Bruonline chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 1102 Meadowlane, Heritage Hill, Centurion, 0157.


Bruonline may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information

This website is run by Bruonline based in South Africa trading as and with registration number 2015/164188/07 represented C Eybers.

Export Restriction

The offering on this website is available to South African clients only.

Bruonnline contact details

Telephonic Support: 074 635 3920 | Email Support: